Assessor Resource

FNSIBK401
Research, analyse and report information in insurance broking

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to collect information, undertake research and prepare insurance reports. Insurance reports may relate to new or renewal of business or specific subjects, including those commissioned by others in the brokerage for external stakeholders such as insurers.

It applies to individuals who use organisational skills and undertake research to produce workplace reports that can be used to prepare advice for clients and recommend solutions in relation to client risk needs. Analytical skills to interpret and consolidate information, including computer generated data and reports that contribute to the wider research activity, are also used.

No licensing, legislative or certification requirements apply to this unit at time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Clarify purpose of report

1.1 Clarify required purpose of report and intended audience

1.2 Determine scope of report and time allowed for research and production

1.3 Identify organisational requirements for format and style of report

2. Collect information for report

2.1 Identify sources of information and establish strategies for obtaining information

2.2 Gather information from range of sources using appropriate techniques

2.3 Maintain accurate records of information and sources

3. Analyse research findings

3.1 Analyse and interpret researched information

3.2 Check accuracy and completeness of information

3.3 Identify key issues for further research and discussion

3.4 Develop conclusions and recommendations

4. Prepare reports of research findings

4.1 Organise information on which recommendations are based in appropriate format that is consistent with organisational requirements

4.2 Prepare draft report for discussion and review with appropriate personnel

4.3 Edit draft in response to feedback and present to appropriate personnel for final sign off where required

4.4 Complete formal presentation of report, where required, using appropriate methods and equipment

Evidence of the ability to:

use organisational tools and a range of appropriate methodologies to collect and analyse information that meets the required criteria

apply organisational skills to prepare a timely report

use communication skills to present information in in a clear and logical format to suit the intended audience.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

identify the requirements of company policy and procedures for data collection, report writing and presentation to clients

provide an evaluation of the data collection, processing and analysis methods applicable in preparing insurance reports

describe the evaluation and choice of suitable presentation principles and approaches

outline the application of conventions for report writing

explain the responsibility of the adviser to address legal and code of practice requirements relating to information collection and presenting information on insurance products and services

outline the analysis of company products and services undertaken to support recommendations.

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the insurance broking field of work and include access to:

common office equipment, technology, software and consumables

organisational records.

Assessors must satisfy NVR/AQTF assessor requirements.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Clarify purpose of report

1.1 Clarify required purpose of report and intended audience

1.2 Determine scope of report and time allowed for research and production

1.3 Identify organisational requirements for format and style of report

2. Collect information for report

2.1 Identify sources of information and establish strategies for obtaining information

2.2 Gather information from range of sources using appropriate techniques

2.3 Maintain accurate records of information and sources

3. Analyse research findings

3.1 Analyse and interpret researched information

3.2 Check accuracy and completeness of information

3.3 Identify key issues for further research and discussion

3.4 Develop conclusions and recommendations

4. Prepare reports of research findings

4.1 Organise information on which recommendations are based in appropriate format that is consistent with organisational requirements

4.2 Prepare draft report for discussion and review with appropriate personnel

4.3 Edit draft in response to feedback and present to appropriate personnel for final sign off where required

4.4 Complete formal presentation of report, where required, using appropriate methods and equipment

Evidence of the ability to:

use organisational tools and a range of appropriate methodologies to collect and analyse information that meets the required criteria

apply organisational skills to prepare a timely report

use communication skills to present information in in a clear and logical format to suit the intended audience.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

identify the requirements of company policy and procedures for data collection, report writing and presentation to clients

provide an evaluation of the data collection, processing and analysis methods applicable in preparing insurance reports

describe the evaluation and choice of suitable presentation principles and approaches

outline the application of conventions for report writing

explain the responsibility of the adviser to address legal and code of practice requirements relating to information collection and presenting information on insurance products and services

outline the analysis of company products and services undertaken to support recommendations.

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the insurance broking field of work and include access to:

common office equipment, technology, software and consumables

organisational records.

Assessors must satisfy NVR/AQTF assessor requirements.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Clarify required purpose of report and intended audience 
Determine scope of report and time allowed for research and production 
Identify organisational requirements for format and style of report 
Identify sources of information and establish strategies for obtaining information 
Gather information from range of sources using appropriate techniques 
Maintain accurate records of information and sources 
Analyse and interpret researched information 
Check accuracy and completeness of information 
Identify key issues for further research and discussion 
Develop conclusions and recommendations 
Organise information on which recommendations are based in appropriate format that is consistent with organisational requirements 
Prepare draft report for discussion and review with appropriate personnel 
Edit draft in response to feedback and present to appropriate personnel for final sign off where required 
Complete formal presentation of report, where required, using appropriate methods and equipment 

Forms

Assessment Cover Sheet

FNSIBK401 - Research, analyse and report information in insurance broking
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FNSIBK401 - Research, analyse and report information in insurance broking

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: